Terms of Use

These terms govern use of SheFix. By creating an account, claiming a listing, submitting information, or using the directory, you agree to them.

Directory service

SheFix provides directory, profile, contact, homeowner organization, and subscription tools. SheFix is not a contractor, employer, staffing agency, insurer, licensing authority, or party to an agreement between a customer and a professional.

Verification limits

Verification is a point-in-time review of information and evidence available to SheFix. It is not a guarantee of workmanship, safety, pricing, availability, identity, future licensing, future insurance, or the outcome of any project. Users must independently evaluate a professional before hiring.

Listings and claims

Unclaimed listings may be created from public business information and are labeled as unclaimed. SheFix listings are intended for women-owned or independently women-operated trade businesses. A claimant must directly control the services represented by the listing, be authorized to represent the business, and provide accurate information. SheFix may request evidence, correct information, reject a claim, suspend a listing, or remove a listing.

Professional responsibilities

Professionals are responsible for accurate profile information, lawful services, applicable licenses, insurance, taxes, permits, contracts, pricing, customer communications, and work performed. Professionals must promptly update expired or changed credentials.

Homeowner accounts

Homeowner accounts may save professionals, organize projects, record contact activity, schedule follow-ups, and store private notes. These tools are for personal organization and do not create a contract, hiring relationship, recommendation, or guarantee. Homeowners remain responsible for evaluating professionals, credentials, estimates, contracts, permits, insurance, and work quality.

Subscriptions

Standard listings are free and include the first 3 complete homeowner inquiries received in each calendar month. Additional inquiries are recorded but their contact details and messages remain locked to the professional. Standard listings do not publicly display direct phone, email, website, or booking links. Featured and Premium subscriptions include unlimited complete inquiries, public direct contact details, and the paid visibility and profile features described on the pricing page. Paid access starts only after the professional deliberately purchases a plan. Paid subscriptions renew at the interval shown at checkout until canceled. A subscription does not purchase verification. Claiming a listing does not start a trial or paid plan.

Launch 250 promotion

The Launch 250 promotion provides 50% off an eligible Featured or Premium subscription for the first 250 eligible paid subscribers. The offer remains available until all 250 spots are claimed. The discount is applied automatically at checkout and continues while that subscription remains continuously active. Cancellation, expiration, failed payment termination, or creation of a new subscription may end eligibility for the protected rate. The promotion has no cash value and cannot be combined unless checkout explicitly permits it.

Cancellation and refunds

You may manage or cancel a paid subscription through the billing portal. Unless a written offer says otherwise, cancellation applies at the end of the current paid period. First payments may be requested for refund within 14 days by emailing support@shefix.co. Approved refunds are returned to the original payment method. Processing time depends on the payment network.

Acceptable use

Do not submit false information, impersonate another person or business, scrape or resell directory data, interfere with security, send spam, upload malicious files, manipulate reviews, harass users, or use SheFix unlawfully.

Reviews and messages

Submitted messages are shared with the selected professional. Saved lists, project details, follow-up history, and private homeowner notes are not shared with professionals. Reviews may be moderated, rejected, or removed for fraud, abuse, conflicts of interest, irrelevant content, or policy violations. SheFix does not promise that a professional will respond.

Account actions

SheFix may suspend or terminate access, remove content, or preserve records when reasonably needed for safety, fraud prevention, legal compliance, billing, or enforcement of these terms.

Disclaimers and liability

SheFix is provided on an as-available basis. To the fullest extent permitted by law, SheFix disclaims implied warranties and is not responsible for work performed, property damage, personal injury, payment disputes, lost profits, or indirect damages arising from interactions between users and professionals.

Contact

Questions, corrections, removals, refunds, or legal notices: support@shefix.co.