Terms of Use
These terms govern use of SheFix. By creating an account, claiming a listing, submitting information, or using the directory, you agree to them.
Directory service
SheFix provides directory, profile, contact, private homeowner organization, shared project collaboration, and subscription tools. SheFix is not a contractor, employer, staffing agency, insurer, licensing authority, or party to an agreement between a customer and a professional.
Verification limits
Verification is a point-in-time review of information and evidence available to SheFix. It is not a guarantee of workmanship, safety, pricing, availability, identity, future licensing, future insurance, or the outcome of any project. Users must independently evaluate a professional before hiring.
Listings and claims
Unclaimed listings may be created from public business information and are labeled as unclaimed. SheFix listings are intended for women-owned or independently women-operated trade businesses. A claimant must directly control the services represented by the listing, be authorized to represent the business, and provide accurate information. SheFix may request evidence, correct information, reject a claim, suspend a listing, or remove a listing.
Professional responsibilities
Professionals are responsible for accurate profile information, lawful services, applicable licenses, insurance, taxes, permits, contracts, pricing, customer communications, and work performed. Professionals must promptly update expired or changed credentials.
Homeowner accounts
Homeowner accounts may save professionals, organize projects, record contact activity, schedule follow-ups, and store private notes. Private organization tools are separate from the shared project workspace. Homeowners choose which professionals to invite and which files to share. Homeowners remain responsible for evaluating professionals, credentials, estimates, contracts, permits, insurance, and work quality.
Shared project records
A homeowner may start a shared project after a claimed professional accepts an invitation within the professional's inquiry allowance. Participants can record scope, price, milestones, proposed changes, messages, selected files, and completion details. A proposal records the exact version confirmed by each participant. A proposed change takes effect in the shared record only after both participants confirm it. Participants are responsible for accurate terms and for any contracts, signatures, permits, payment arrangements, and obligations required for their work. SheFix records confirmations; it does not provide escrow, project payment processing, legal advice, or an electronic-signature service.
Completion requires an agreed scope, resolved tracked completion items, no pending scope proposals, and confirmation from both participants. Completion records reflect those confirmations, not an inspection or quality determination by SheFix. Care, product, and warranty details are entered by participants and do not create a SheFix warranty. Shared records may be retained when a project is closed or archived. Withdrawing an invitation removes the professional's platform access but does not recall previously downloaded copies.
Professional referrals
Professionals may keep a private notebook of SheFix professionals and suggest an introduction on an invited project. The homeowner decides whether to approve the introduction and send a separate invitation. A recommendation does not guarantee qualifications, availability, or work quality and does not automatically give the suggested professional project access.
Subscriptions
Standard listings are free and include the first 3 complete homeowner inquiries received in each calendar month. Additional inquiries are recorded but their contact details and messages remain locked to the professional. Standard listings do not publicly display direct phone, email, website, or booking links. All listing plans include shared project tools after an invitation within the professional's inquiry allowance is accepted. Shared project conversations do not consume a new directory inquiry for each message. Featured and Premium subscriptions include unlimited complete inquiries, public direct contact details, and the paid visibility and profile features described on the pricing page. Paid access starts only after the professional deliberately purchases a plan. Paid subscriptions renew at the interval shown at checkout until canceled. A subscription does not purchase verification. Claiming a listing does not start a trial or paid plan.
Launch 250 promotion
The Launch 250 promotion provides 50% off an eligible Featured or Premium subscription for the first 250 eligible paid subscribers. The offer remains available until all 250 spots are claimed. The discount is applied automatically at checkout and continues while that subscription remains continuously active. Cancellation, expiration, failed payment termination, or creation of a new subscription may end eligibility for the protected rate. The promotion has no cash value and cannot be combined unless checkout explicitly permits it.
Cancellation and refunds
You may manage or cancel a paid subscription through the billing portal. Unless a written offer says otherwise, cancellation applies at the end of the current paid period. First payments may be requested for refund within 14 days by emailing support@shefix.co. Approved refunds are returned to the original payment method. Processing time depends on the payment network.
Acceptable use
Do not submit false information, impersonate another person or business, scrape or resell directory data, interfere with security, send spam, upload malicious files, manipulate reviews, harass users, or use SheFix unlawfully.
Reviews and messages
Directory inquiries are shared according to the professional's inquiry access. Shared project messages and explicitly selected files are available to that project's participants. Saved lists, private notes, estimate comparisons, and follow-up history remain separate. A homeowner may submit one project-linked review after both participants confirm completion. That label identifies the shared completion record and does not mean SheFix independently verified the work. Reviews may be moderated, rejected, or removed for fraud, abuse, conflicts of interest, irrelevant content, or policy violations. SheFix does not promise that a professional will respond. Participants can submit a project concern for administrative review and view the response. Concern reporting is not arbitration, emergency assistance, or a guarantee of resolution.
Account actions
SheFix may suspend or terminate access, remove content, or preserve records when reasonably needed for safety, fraud prevention, legal compliance, billing, or enforcement of these terms.
Disclaimers and liability
SheFix is provided on an as-available basis. To the fullest extent permitted by law, SheFix disclaims implied warranties and is not responsible for work performed, property damage, personal injury, payment disputes, lost profits, or indirect damages arising from interactions between users and professionals.
Contact
Questions, corrections, removals, refunds, or legal notices: support@shefix.co.